Customer Support
Although Primex Wireless products are simple to install and virtually maintenance-free, we realize our customers still have questions from time to time. The technical support staff at Primex Wireless is dedicated to helping you resolve any issues you may have about installing or maintaining your system.
Our support team is available from Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. Call 1-800-404-8112, or email our support team at .(JavaScript must be enabled to view this email address)
Customer Information
Use the links below to submit requests for support or additional information or access our SNS Compliance Manager Customer Portal.
Our support team is available from Monday through Friday, 8:00 a.m. to 5:00 p.m. CST.
Call 1-800-404-8112, and press:
Option 1: XR Series 72MHz Synchronized Time Solutions
Option 2: SNS Regulatory Compliance Solutions
Option 3: Customer Service
Option 4: SNS Surveyor and SNS Compliance Manager
You may also email our tech support team, or submit your request using our Contact Us Form.
Product Specs
Need more detailed information? Get specs for all the products from Primex Wireless and download instructions for installation, maintenance and troubleshooting.
